UltraMod Systems
UltraMod Systems
Recording center

Who needs a Third Party Verification service?
Telemarketing Companies and Long Distance Providers are required by law to use a Third Party Verification service when selling products or services over the phone or they may face penalties. If you receive Electronic Check payments over the phone, you are required to receive either written or voice recorded authorizations. When fighting charge backs or billing dispute a recorded authorization is the best evidence.


Customized IVR Call Scripts:
UltraMod offers a free professional consultation to help design your call flow script. Upon request we can customize the IVR script to meet your guidelines.


Pricing:

Setup:
Open TPV (w/ live agent)
$100.00 - Open Generic Setup
$150.00 - Open Custom Setup

Scripted TPV (w/ automated attendant)
$200.00 - Scripted Generic Setup
$250.00 - Scripted Custom Setup

Monthly:
$49.95 - TPV Monthly

Per Transaction:
50 ¢ - TPV Transactions


Methods of Retrieval

FTP
You can download your recordings and data files with a FTP Client or your Web Browser.

Web
You can download your recordings and data files with your Web Browser.

Burn to CD
We can burn your recordings and data files to a CD-ROM and ship it anywhere.  Microsoft Access and a media player will be needed.

Burn to DVD
We can burn your recordings and data files to a DVD-ROM and ship it anywhere .  Microsoft Access and a DVD-ROM are needed.

Web Mail:
We offer a web-based email system for easy retrieval of your recordings. You can also use message handling software to categorize, label, sort, organize, and search your recordings.

Email:
UltraMod will instantly forward your recordings to you. You will have immediate access to all audio and data collected.  Emails contain captured text data and audio from the IVR sessions. Audio answers can be threaded into single file. They can also be multiple, separate files for every collected audio answer. Also the audio files may be attached to an email, or we can just email the links to the audio files.
Choose how you want your emails delivered.... 
Attached or Linked  (linked is highly recommended)

Phone:
Retrieval of recordings can be accessed at anytime or anywhere with a touch tone phone. Recordings can be retrieved by over the phone with a confirmation number. You can call into our automated system to listen to your stored verifications for up to four months, or longer upon request.

Choose how you want your audio answers....
Together or Separated Out (separate is recommended)

If you do not have an email account that is powerful enough to handle high volumes traffic with large attachments, then we can provide a powerful email account.


  • No Charges for Verification Retrievals:
    UltraMod can automatically forward your verifications to E-mail. You may call into our system and enter your Pass Code to retrieve your voice verifications over the phone.
  • No charges for per minute usage unless you are using a UltraMod 800#.
  • 10 Year Storage:
    UltraMod can store and archive your verifications for up to 10 years per the specifications of the FCC. We may also burn your verifications to a CD and then archive them in our data vault.
  • Additional Backup and Protection:
    UltraMod can instantly forward recorded messages as file attachments to a backup email account. For additional backup and protection, we can also forward verifications to a backup server for triple protection.
  • Unlimited Verification Capacity:
    UltraMod system is highly scalable, and up-gradable for rapid growth.UltraMod can scale to meet your inbound call volumes.
  • Studio Quality Digital Recordings
    UltraMod will professionally record your pre-scripted menus and questions in a recording studio so your automated attendant sounds just the way you want.
  • Email and File Encryption Services:
    For those requiring E-Commerce Transactions with credit cards and banking info we can Setup a VPN tunnel between UltraMod and your Company at a very low cost.
  • 800 Toll Free Numbers Available:
    UltraMod can provide a Toll Free 800 number for your verifications. We will forward a Toll Free Number into your Verification System.
    6.9 Cents Per Minute / $2 Setup / $2 Monthly

Recording Methods:

Open-Ended:
This a Virtual Phone Recording System. In this scenario the sales agents will do most of the talking. In many cases reading a telemarketing call script on a piece of paper in front of them.

Scripted: (automated Q&A session)
The Auto-attendant walks the buyer through pre-scripted questions and collects recorded or touch tone answers. Then we attach a Time/Date stamp and it is issued a unique confirmation number. We then email the entire verification to any email address you choose. We can also record long phone conversations that allow the sales agents to do most of the talking.

Open and Scripted (all in one):
Starts out with open ended conversation and then moves to a pre-scripted automated attendant.

UltraMod will capture, record, and store voice authorizations automatically.


We offer volume Discounts and Pre-Paid Discounts




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