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Interactive Voice Response - IVR
We provide out-of-the-box and customized Interactive Voice Response Systems.
All come with automated Q&A voice mail boxes and email notifications.
Q - Who needs these services? A - Anyone who is listed below:
E-commerce :
If sales fraud on your Internet site is an issue, UltraMod offers a
solution. With UltraMod™, you send us the telephone number of the
customer and we call them back at that number - instantly or as
scheduled. Then we get the customer's verbal authorization - in their
own voice. No more charge backs for invalid sales.
Non-Profits and Fund Raisers:
UltraMod offers custom IVR applications for Fund Raisers who want
the added security of knowing that contribution pledges are legitimate
and collectible. UltraMod gives you an easy way to remind your
contributors to fulfill pledges? Third Party Verification by UltraMod
will allow you to ensure that a pledge was really made.
Stock Brokers and Traders, or Investors :
UltraMod offers custom IVR applications for anyone who buys or sell
stock. We can walk the buyers and sellers through a series of
questions to insure all the details are clear and that the transaction
was made with no confusion. Any buyer or seller with a phone can now
easily create a legally admissible verbal contract of transactions they
are a part of..
Telemarketing and Telesales :
UltraMods offers custom IVR applications to record and verify your
telesales orders. Third Party Verifications offer legally
admissible evidence for authorizing a sale. The recorded verification
can help to provide compliance for FTC Telemarketing Sales Rules.
We can offer 3 different payment options: check, credit card, or phone
bill.
ACH Check Drafts and Payments by Credit Card :
Take checks or credit card orders over the phone. Get paid faster
and more reliably by using UltraMods to verify the customer's
authorization for issuing ACH or EFT check drafts over the phone.
Attorneys and Legal Assistants :
UltraMod offers custom IVR applications for attorney and
legal assistants who send new clients a questionnaire that is 5 pages
long and takes an hour to fill out....Why not connect them to a phone
number where they can go through your customized Question and Answer
sessions? By using a Voice Response System to collect a series of
answers your client can finish the questionnaire in less than 10
minutes. This entire session will be recorded and converted
into a .wav file and emailed to you.
CalenDialer :
UltraMod offers a appointment and wake-up call reminder service.
CalenDialer allows clients to schedule their own reminders. Each call
can have a personalized greeting attached dialing rules can limit
outbound phone calls by area code. A client with a proper password client can dial
in and select (via touch tone) a future date and time, telephone number
and then record a personalized greeting. On that date CalenDialer will
automatically dial the client or designated third-party at the phone
number specified to deliver that message. Typical applications are for
doctors appointments, hotel wake-up calls, birthdays, business meetings,
clubs, religious observances, or professional appointment reminders.
Collection Agencies and Collection Departments :
UltraMod offers custom IVR applications so collection agents can
document customer agreements to make payments and their preferred
payment method. The human voice has a biometric signature as unique as a
finger print or iris scan and may be used as an admissible record in
collection cases.
Travel Agencies and Agents :
UltraMod offers custom IVR applications to verify and book vacations
and business travel. With a Third Party Verifier like UltraMod
agents can feel confident when they book non-refundable air fares.
Mortgage Brokers and Loan Companies :
UltraMods offers custom IVR applications for mortgage loan
processors or home buyer who need a rate lock-in. By using UltraMod
you can protect rate lock-ins for the mortgage company, loan officer,
and home buyer.
Public Utilities :
UltraMod provides automated third party verifications for utility and
electric service providers. UltraMods Interactive Voice Response
System gathers and organizes the information you need by launching a
pre-scripted question and answer session.
Long Distance Providers and Telecommunications Companies :
UltraMod offers custom IVR applications for Phone Companies who
sell long distance services. Custom IVR application may be used
for Automated Third Party Verifications to help protect against slamming
claims. The UltraMod system can provide compliance for FCC
Telecommunications guidelines.
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